They sit in a large quiet room in the corner of the Police Department building and most of the time you probably wouldn’t even know that they are there. However, when you dial 911 they become a lifeline, often times between life and death. You may never know her if you saw her on the street, but she may have helped you deliver your baby of helped provide reassurance during one of the most challenging times of your life.

For the past 24 years, Kathy Feltch has been that voice in the Watertown 911 Communications Center. A calming voice with a personality to match.  Feltch was honored at a retirement ceremony Monday afternoon.

Watertown Police Department Support Services Captain Scott McMahon said that Kathy has been an important member of the team who has been an inspiration to others…….

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Watertown Police Chief Lee McPeek echoed McMahon’s comments about Feltch……..

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During the ceremony Chief McPeek reminisced about a time Feltch took a 911 call from someone reporting he had just killed his wife with a hammer. McPeek said that call that he said would have caught anyone of guard, but not Kathy. “Kathy just said, Okay, we have officers and medics on the way just stay on the phone with me”.

Feltch said that she plans to volunteer with programs at the police department such as Camp Chance and others but she has a couple of important things that she really wants to do….

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Thanks again to Kathy Feltch for her 24 years of service to the area and we at KXLG wish her the best of luck in her retirement.